Call Screening and Pre-Announce is an awesome feature. When you answer your phone from our hosted PBX from Simply-Phones, you will have 3 options to pick from. 1. Answer the call, 2. Send the person right to voicemail or 3. Hear the caller’s name & phone number. You have the ability to choose what you want to do with the call. Your callers will remain on hold, listening to music or any other audio message you have playing, while you make a final decision what you want to do with that caller.